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Industry · Hospitality

Direct bookings and guest messages without double bookings.

Direct booking on your own site, channel integrations so availability lives in one place, and guest messaging on WhatsApp with Engage before and during the stay.

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  • Direct booking
  • Channel integrations
  • Guest messaging
  • Automations
  • HE · AR · EN
Example: “Take direct bookings” combines Custom Platforms, Automation, Engage, Hosting.

Typical challenges

Every booking source needs the same calendar.

Hotels and venues take bookings from their own site, from booking channels and by phone, then talk to guests before and during the stay. Every source that isn't connected is another chance of a double booking.

  1. Several booking sources

    Your site, booking channels and the phone, each taking reservations.

    site · channels · phone

  2. Double bookings

    Availability that isn't shared is availability sold twice.

    one availability record

  3. Guests ask on WhatsApp

    Before arrival, during the stay and after checkout.

    before · during · after

  4. The same messages every day

    Confirmations, directions and reminders written by hand.

    confirmation · reminder

  5. Guests in three languages

    Booking pages and messages in Hebrew, Arabic and English.

    HE · AR · EN

What we build

Direct booking and everything around the stay.

We build the booking engine, connect it to your channels and automate the messages around each stay.

Direct booking engine

Availability, prices and online payment on your own site.

  • Room or table availability by date
  • Online payment
Custom Platforms

Channel integrations

Booking channels and your own site reading one availability record.

Custom Platforms

Automations

Confirmations, reminders and follow-ups that send themselves.

Automation

WhatsApp with Engage

A shared inbox for WhatsApp, Messenger and Instagram, with templates and automations, so answers don't depend on whose phone got the message.

  • Booking paid → confirmation
  • Day before arrival → directions
Engage

Hosting for busy days

Servers, cache and CDN sized for your peaks, monitored and backed up, run by the team that built the system.

Hosting

01 / 05 · swipe

Reference architecture

How direct booking fits together.

One calendar every booking source reads and updates, with guest messages on the same record.

Guests

  • Your website

    direct booking

  • Booking channels

    availability sync

  • WhatsApp via Engage

    guest messages

Availability and reservations

One calendar every channel reads and updates.

Behind the calendar

  • Payment provider

    deposits · refunds

  • Front desk

    arrivals · changes

  • Email

    confirmations

  • Engage inbox

    guest history

Operated by Comark

  • Managed servers
  • CDN and SSL
  • Uptime monitoring
  • Backups
  • Working to ISO/IEC 27001

Hospitality

Planning direct booking, or fixing double bookings.

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Bring to the first call

  • Where bookings come from today
  • The system your front desk uses
  • What guests ask before they arrive